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Got a question, suggestion, or issue? Here's how to reach us.
For general questions, feedback, or suggestions, email us at hello@tonivo.co.uk. We aim to respond within 48 hours.
If you need to report a user or inappropriate content, use the Report button found on profiles, tracks, and messages within the app. Our team reviews all reports.
For urgent safety issues, email us directly at hello@tonivo.co.uk with the subject line “Urgent Report”.
If you believe content on Tonivo infringes your copyright, email us at hello@tonivo.co.uk with the subject line “Copyright Notice”. See Section 5 of our Terms of Service for the full takedown process and required information.
To exercise your data rights (access, deletion, portability, or any other right under UK GDPR), email us at hello@tonivo.co.uk with the subject line “Data Request”. We will respond within one month as required by UK GDPR. See our Privacy Policy for full details of your rights.